Refund & Returns Policy

At ShahzaibandCoEnterprises, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return if:

The item you received is damaged, defective, or incorrect.
Your return request is submitted within 14 days of the delivery date.
The product is unused, uninstalled, and returned in its original packaging with all included accessories.

2. Non-Returnable Items

The following items are not eligible for return:

Products that have been used, installed, or modified after delivery.
Items returned after the 14-day return period.
Products returned without their original packaging, manuals, or included accessories.
Products damaged due to improper handling or misuse after delivery.

3. Refund Process

After we receive and inspect your returned item:

We will notify you whether your refund has been approved or declined.
Approved refunds are typically processed within 5–10 business days.
Refunds will be issued to the original payment method used for the purchase.

4. Exchange Policy

If you receive a defective or damaged product, we will be happy to assist with a replacement, subject to product availability. Please contact our customer support team before returning the item.

5. Return Shipping

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.
Original shipping charges are non-refundable unless required by applicable law.

6. Order Cancellations

Orders may be cancelled only before they have been processed or shipped. Once an order has been shipped, it can no longer be cancelled and must follow the return procedure outlined in this policy.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

🌐 Website: https://shahzaibandcoenterprises.us

📧 Email: info@shahzaibandcoenterprises.us

📍 Address: 104 Valley Acres Dr, Whiteville, NC 28472

📞 Phone: +1 281 901 1088